[rt-users] SQL query to locate administrators

[Stephen Turner]

	From: Steve Finkelstein [mailto:stevefink at gmail.com] 
	Sent: Thursday, January 11, 2007 10:12 AM
	To: sturner at mit.edu
	Cc: rt-users at lists.bestpractical.com
	Subject: Re: [rt-users] SQL query to locate administrators
	
	
	Thanks for the reply Steve.
	
	Any chance you can point me to information on the RT API? Is this a
perl module that's accessible through CPAN?
	
	Thanks again,
	
	Steve

________________________________
Hi Steve,
 
The API is made up of the perl modules found under $RTHOME/lib. There's an
overlay scheme in use, described in
http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT. You can learn
how the API is used by digging into the mason components under
$RTHOME/share/html.
 
You can see the doc for the API by using perldoc: for example
 
perldoc Ticket_Overlay.pm

Good luck,
Steve
----------------------------------------
Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)