[rt-users] Custom Field Search returns 0 records

Gendron, Robert Robert.Gendron at mirror-image.com
Tue Jan 16 16:35:09 EST 2007


Hello,

This is my first attempt at using the Custom Field feature in RT.  However, when I try to run a query using the custom field the system does not return any records.  

Here are my systems specifics:
RT Version 3.6.1
MySQL 5.0.27


Query:
 Queue = 'Test' AND 'CF.{Test}' LIKE 'Test'

I have saved one record with the Custom Field test set to 'Test'

Could this be a configuration error?  Has something been fixed since 3.6.1 to address this issue?

Thank you for your assistance.

Bob G



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