[rt-users] Custom Field Search returns 0 records
Gendron, Robert
Robert.Gendron at mirror-image.com
Tue Jan 16 16:35:09 EST 2007
Hello,
This is my first attempt at using the Custom Field feature in RT. However, when I try to run a query using the custom field the system does not return any records.
Here are my systems specifics:
RT Version 3.6.1
MySQL 5.0.27
Query:
Queue = 'Test' AND 'CF.{Test}' LIKE 'Test'
I have saved one record with the Custom Field test set to 'Test'
Could this be a configuration error? Has something been fixed since 3.6.1 to address this issue?
Thank you for your assistance.
Bob G
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