[rt-users] Creating a new report
Manoj Srivastava
srivasta at golden-gryphon.com
Thu Jan 18 12:13:37 EST 2007
Hi,
I wanted to create a new report which lists tickets worked on
in the last 2 week interval (and if I get this working, reports that
lists tickets in most recently worked order). I am using RT 3.6.1.
What I am looking for are hints/examples; I am assuming I can
create this report as a HTML::Mason file. I am looking at
html/Tools/Reports/ResolvedByOwner.html, which gives graphs and a
summary, but not links to the tickets themselves. Can I just
construct a Query and pass it to /Elements/TicketList ?
Is there an introduction to the Mason components present? The
comments in /Elements/* seem to be mostly copyright notices. At this
point, after a very superficial scan of the sources, I am planning on
programming by example and combining /Tools/Reports/* and
/Search/Results.html along with custom queries.
Thanks for any help,
manoj
--
I always have fun because I'm out of my mind!!!
Manoj Srivastava <srivasta at acm.org> <http://www.golden-gryphon.com/>
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