[rt-users] Exporting tickets from one RT to another

[Mike Friedman]

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Is there an easy way to export a set of tickets (say, all tickets in one 
or more specific queues) so they can be inserted into another RT instance?

Here's the situation:

I'll be setting up a new RT instance that will start out using a database 
that currently is running on another (older) RT 3.x.x system.  This means, 
presumably, just moving that database over (and upgrading it because of 
schema changes in the newer version of RT).

Meanwhile, I have another existing RT, at version 3.4.5, from which I'll 
eventually want to move some or all tickets into that new RT.

Any suggestions on the best (if any) way to do this?

Thanks.

Mike

_________________________________________________________________________
Mike Friedman                        IST/System and Network Security
mikef at ack.Berkeley.EDU               2484 Shattuck Avenue
1-510-642-1410                       University of California at Berkeley
http://socrates.berkeley.edu/~mikef  http://security.berkeley.edu
_________________________________________________________________________

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