[rt-users] ticket creation failed

[Marco Avvisano]

Hi all,

i'm new to RT ...i'm tryng to configure mailgate ..

I would like that the mails to postmaster automatically create tickets on RT
I have added in /etc/alias this lines

postmaster: "|/etc/smrsh/rt-mailgate --queue Posta --action correspond --url 
http://my.rt.server/"
postmaster: "|/etc/smrsh/rt-mailgate --queue Posta --action comment --url 
http://my.rt.server/"

A mail error message return me from RT_CorrespondAddressNotSet "ticket 
creation failed"

On queue Posta i have set the correspond address, but the error message no 
change.

"postmaster" should be defined as user on rt?  it's no possible to use this 
field only as mail from i reicive email requests?


thanks for helps

Marco