[rt-users] mailgate not working

[Jon Daley]

This is what I had to do to get my mailgate working when it broke once.

         # rt-mailgate requires an http connection for some reason
         # probably some conflict between cpan and debian??
     # reinstalling (at least one of) the following fixed it
     # [UPGRADE] libdb4.3 4.3.27-2 -> 4.3.29-6
     # [UPGRADE] libfreezethaw-perl 0.43-2 -> 0.43-3
     # [UPGRADE] libio-socket-ssl-perl 0.96-1 -> 0.994-1


On Mon, 29 Jan 2007, Tim Longo wrote:
> I've been having trouble getting rt mailgate to work when
> using an ssl virtual host.  I can get it to work when using
> a virtual host on port 80.
>
> Just wondering if anyone has rt running on a ssl virtual
> host? Would you mind sharing a sample config for apache
> httpd-ssl.conf?
>
> With the config below, I can connect to the web interface,
> but email fails with a message saying it "can't connect".
>
> ..extra/httpd-ssl.conf:
>
> # Fast CGI
> FastCgiIpcDir /tmp
> FastCgiServer /usr/local/rt-3.6.3/bin/mason_handler.fcgi -idle-timeout 120
>
> ##
> ## SSL Virtual Host Context
> ##
>
> <VirtualHost _default_:443>
>
> #   General setup for the virtual host
> ServerName webrt.rtdomain.com:443
> DocumentRoot "/usr/local/rt-3.6.3/share/html"
> ServerAdmin rtadmin at rtdomain.com
>
> AddHandler fastcgi-script fcgi
> ScriptAlias / /usr/local/rt-3.6.3/bin/mason_handler.fcgi/
>
> <Location />
>   AddDefaultCharset UTF-8
>   SetHandlel fastcgi-script
> </Location>
>
> .
> .
> .
>
> On Mon, Jan 15, 2007 at 04:56:51PM -0500, Tim Longo wrote:
>>
>> Hello,
>>
>> I'm in the process of installing rt-3.6.3, using
>> apache-2.2.4 (w/ fastcgi), mysql-5.0.24, perl-5.8.8, using
>> solaris and sendmail.
>>
>> Following the install README, I've gotten to a point where I
>> am able to access the webrt interface, and have created a
>> queue, and granted access to the "everyone" group to create
>> a ticket. I've also created email aliases, but run into some
>> problems when sending email to create a ticket:
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