[rt-users] CustomField Why isn't the description displayed on tickets?

[Brian Kjelin Olsen]

Hi all,

On creation of a CustomField fx of type "Select one value", you can create following information in your values:
Sort, Name, Description and Category. Sort and Category is not relevant for this issue.

In the combobox in the ticket display only "Name" is displayed but not "Description". Why? Or more relevant... How do I do to display the description along with the name?

My problem is that I thought that I could use Name for my ID values and Desciption to guide the users.
Fx:
NAME	DESCRIPTION
---------  ---------------
1	Norminal ledger
2	Subscription
3	Advertisement
...

On the ticket the users can only see 1, 2, 3... 

Med venlig hilsen / Best regards
Brian Kjelin Olsen
Systemkonsulent
 
Schilling A/S
Baldersbækvej 24-26
DK-2635 Ishøj
Tel: +45 70 27 99 00
Fax: +45 70 27 99 10
bko at schilling.dk
www.schilling.dk