[rt-users] Issue with command by email extension

Robert G. Werner rwerner at usscript.com
Thu Jul 5 20:14:02 EDT 2007


Andreas Ittgenshorst wrote:
[snip]
> Because I use the interface to set custom fields, I check also against the 
> next one. Sure it will not catch everything, but it works for me.
> 
> elsif ( $_ =~ /(^CF.{.*}):(.*)/ ) {
>     $_ = ${1}.${2};
> }
> 
> If someone knows a better way to catch really everything, please let me know.
> 
> Friendly,
> Andreas
[snip]
Excellent catch,  Andreas!!!  I haven't been using Custom Fields yet 
so I haven't hit that yet.   But I probably will.

I'll add your line to my script.

-- 
Robert G. Werner (Network Systems Administrator)
rwerner at usscript.com

559.244.3734



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