[rt-users] RT CLI and Custom Fields

[Kenneth Marshall]

Wow. The next step for me would be to run the CLI rt in debug mode
and check that the commandline arguments are being passed in correctly.
It may be that you need to do some more escaping to have it work.

Ken

On Fri, Jul 06, 2007 at 07:43:25AM -0700, Jeff Stark wrote:
> When I remove the parenthesis and try this I get the following:
> 
> [jstark at server obj]# /opt/rt3/bin/rt list -i 'CF.{Severity Level} = "Sev
> 3"'
> rt: Invalid query: ''.
> Invalid query: ''.
> 
> [jstark at server obj]# /opt/rt3/bin/rt list -i "CF.{Severity Level} = 'Sev
> 3'"
> rt: Invalid query: ''.
> Invalid query: ''. 
> 
>  
> -Stark
> 
> 
> 
> -----Original Message-----
> From: Kenneth Marshall [mailto:ktm at rice.edu] 
> Sent: Friday, July 06, 2007 10:18 AM
> To: Jeff Stark
> Cc: Kevin Falcone; RT Users
> Subject: Re: [rt-users] RT CLI and Custom Fields
> 
> Why are you putting the value in parentheses? The simple string in
> single quotes should work.
> 
> Ken
> 
> On Fri, Jul 06, 2007 at 07:10:59AM -0700, Jeff Stark wrote:
> > I just tried very similar to what you have Kevin, still no luck.
> > 
> > [jstark at server obj]# /opt/rt3/bin/rt list -i ('CF.{Severity Level} = 
> > "Sev 3"')
> > -bash: syntax error near unexpected token `(' 
> > 
> > 
> > - Stark
> > 
> > 
> > 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com
> > [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin 
> > Falcone
> > Sent: Thursday, July 05, 2007 3:59 PM
> > To: RT Users
> > Subject: Re: [rt-users] RT CLI and Custom Fields
> > 
> > 
> > On Jul 5, 2007, at 3:16 PM, Jeff Stark wrote:
> > 
> > > has anyone successfully used the CLI to query RT Custom fields?  I 
> > > found a few posts, but with no responses.
> > >
> > > Here is an example:
> > >
> > > /opt/rt3/bin/rt list -i ('CF.{Severity Level}' = 'Sev 3'")
> > 
> > This works fine for me
> > 
> > ./bin/rt  ls -i 'CF.{foo} = "bar"'
> > 
> > -kevin
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>