[rt-users] Can't locate object method "host" via package "URI::_generic"

[Michael Martin]

Hello all-

I have a brand new 3.6.4 RT up and running, but I can't seem to create any new tickets. Any attempts to do so results in
"Can't locate object method "host" via package "URI::_generic". I've attached the raw error output below.

I'm reasonably certain that I have all the prerequisites installed - make testdeps thinks so, anyway. And, I've searched
the archives - found one other person that reported this problem back in January, but there seems to be no response to
his question, perhaps he received a personal response that didn't make it into the list?

I won't be surprised if it's something I've misconfigured - I am a raw newbie concerning RT, and my perl experience is
fairly weak at this point (although I expect the RT implementation project will rectify that!)

Thanks,
Michael Martin


Can't locate object method "host" via package "URI::_generic" at /work/rt3/lib/RT/Interface/Web.pm line 196.


Trace begun at /usr/share/perl5/HTML/Mason/Exceptions.pm line 129
HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method "host" via package "URI::_generic" at /work/rt3/lib/RT/Interface/Web.pm line 196.^J') called at /work/rt3/lib/RT/Interface/Web.pm line 196
RT::Interface::Web::Redirect('hw.dev.local/rt/Ticket/Display.html?id=2') called at /work/rt3/share/html/Ticket/Display.html line 173
HTML::Mason::Commands::__ANON__('TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root at localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'TimeLeft', '', 'TimeLeft-TimeUnits', 'minutes', 'RefersTo-new', '', 'Owner', 10, 'DependsOn-new', '', 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'TimeWorked-TimeUnits', 'minutes', 'Due', '') called at /usr/share/perl5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x96bf0f8)', 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root at localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'TimeLeft', '', 'TimeLeft-TimeUnits', 'minutes', 'RefersTo-new', '', 'Owner', 10, 'DependsOn-new', '', 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'TimeWorked-TimeUnits', 'minutes', 'Due', '') called at /usr/share/perl5/HTML/Mason/Request.pm line 1256
eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root at localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'TimeLeft', '', 'TimeLeft-TimeUnits', 'minutes', 'RefersTo-new', '', 'Owner', 10, 'DependsOn-new', '', 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'TimeWorked-TimeUnits', 'minutes', 'Due', '') called at /work/rt3/share/html/Ticket/Create.html line 303
HTML::Mason::Commands::__ANON__('TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root at localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /usr/share/perl5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xa059f2c)', 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root at localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /usr/share/perl5/HTML/Mason/Request.pm line 1256
eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, undef, 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root at localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /work/rt3/share/html/autohandler line 291
HTML::Mason::Commands::__ANON__('TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root at localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'new-RefersTo', '', 'FinalPriority', 0, 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /usr/share/perl5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9eed90c)', 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root at localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'new-RefersTo', '', 'FinalPriority', 0, 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /usr/share/perl5/HTML/Mason/Request.pm line 1251
eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, undef, 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root at localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'new-RefersTo', '', 'FinalPriority', 0, 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /usr/share/perl5/HTML/Mason/Request.pm line 460
eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 460
eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 412
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xa02f4c0)') called at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 165
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xa02f4c0)') called at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 832
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x92a0478)', 'Apache2::RequestRec=SCALAR(0xa00d600)') called at /work/rt3/bin/webmux.pl line 125
eval {...} at /work/rt3/bin/webmux.pl line 125
RT::Mason::handler('Apache2::RequestRec=SCALAR(0xa00d600)') called at -e line 0
eval {...} at -e line 0
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