[rt-users] Show updated tickets

[Ben Robson]

Greetings.

 

I am attempting to work out how to highlight tickets in searches that
were last updated by someone other than the owner.

 

So far I have defined css components called .updatedoddline and
.updatedevenline and have also worked out I need to put a test statement
around "$m->out('<tr class="' . ( $Warning ? 'warnline' : $i % 2 ?
'oddline' : 'evenline' ) . '" >' );" in
<foobar>/Elements/CollectionAsTable/Row

 

In pseudo-code what I think I need to wrap around this line (and
similarly with the later line) is:

 

If ($SearchResult->Owner ne $SearchResult->LastUpdatedBy) {

$m->out('<tr class="' . ( $Warning ? 'warnline' : $i % 2 ?
'updatedoddline' : updated'evenline' ) . '" >' );

} else {

                $m->out('<tr class="' . ( $Warning ? 'warnline' : $i % 2
? 'oddline' : 'evenline' ) . '" >' );

}

 

But what I can't work out is the right syntax/code for
"$SearchResult->Owner" and "$SearchResult->LastUpdatedBy" for the test.

 

Does anyone have any tips for me?

 

Thanks,

BenR

 

****** Internet + Voice + Telephony + IT Services + Hardware/Software ******
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