[rt-users] Create Ticket width CustomField value using command line
Terence Monteiro
terence at deeproot.co.in
Tue Jul 17 07:28:40 EDT 2007
Hi Marco,
Marco Catunda wrote:
> Does anyone know what is wrong?
Your code worked for me. I was able to create tickets.
> What is snippet code I have to add in this code to populate custom field?
I was able to add custom fields during ticket creation. I assigned the
value to the ticket_vals hash. e.g:
You'll need the id of the custom field for this.
$ticket_vals{"CustomFields-" . $cfid} = $value;
before passing the hash to the $ticket->Create subroutine.
> PS: I am trying to integrate RT with Nagios.
>
> Thanks,
Regards,
Terence.
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