[rt-users] Move e-mail automaticly to queue?

Stock, Matthew stock at buffalo.edu
Tue Jul 17 11:25:37 EDT 2007


My suggestion would be to handle this within procmail or someplace
similar.  If the subject line rule matched, it would run the handler
application with the proper arguments to route it into the correct
queue.
  -Matt

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Machiel van Veen
> Sent: Tuesday, July 17, 2007 11:11 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Move e-mail automaticly to queue?
> 
> Hi list,
> 
> A question, I would like people to be able to send e-mail to one
> address and
> have RT automaticly move it to a queue based on a predefined subject.
> 
> As I understand it either all queues would have their own e-mail
> address or
> you would filter incoming e-mail manually. Would anyone know a way to
> get RT
> to move the email to a queue automaticly?
> 
> Many thanks in advance for any help on this.
> 
> --
> Best regards,
> 
> Machiel van Veen
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