[rt-users] How to compare Owner verse the Email of a Correspond Condition?

Mark Grob grobm at vrshell.com
Wed Jul 18 11:06:59 EDT 2007


I am new to Scrips in RT.

Is it possible to compare the Owner of the the issue to the email address on
the email going out / coming in?

Is there a good Scrip How to book for RT? I got the Essentials book and it
was light on the API and specifically the use of the custom scrip syntax.

I only have use of the web interface to script a solution. Suggestions?

Thanks in advance,

-Mark Grob
www.vrshell.com





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