[rt-users] RT 3.6.4 Install Error Messages

[Ruslan Zakirov]

check customizations, I see Record_Local.pm in the log

On 7/18/07, Stephen Turner <sturner at mit.edu> wrote:
> Hello,
>
> I'm installing RT 3.6.4 on RHEL 4 and ran into a problem that's got me stumped:
>
> "make initialize-database" gets part way through and then gives me this error:
>
> Creating predefined searches...[Wed Jul 18 19:26:12 2007] [err]:
> RT::System=HASH(0x9918c34) was created without a CurrentUser
> 1 (/var/local/rt364/lib/RT/Base.pm:94)
>
> Steve
>
>
>
> Full log below:
>
> /usr/bin/perl //var/local/rt364/sbin/rt-setup-database --action init
> --dba root --prompt-for-dba-password
> In order to create or update your RT database,this script needs to
> connect to your mysql instance on localhost as root.
> Please specify that user's database password below. If the user has no database
> password, just press return.
>
> Password:
> Now creating a database for RT.
> Creating mysql database rt364.
> Now populating database schema.
> Creating database schema.
> Done setting up database schema.
> Now inserting database ACLs
> Done setting up database ACLs.
> Now inserting RT core system objects
> Checking for existing system user...not found.  This appears to be a
> new installation.
> Creating system user...done.
> Now inserting RT data
> Creating Superuser  ACL...done.
> Creating groups...3.4.5.6.7.8.9.done.
> Creating users...10.12.done.
> Creating queues...1.2.done.
> Creating ACL...2.3.done.
> Creating ScripActions...1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.done.
> Creating ScripConditions...1.2.3.4.5.6.7.8.9.10.done.
> Creating templates...1.2.3.4.5.6.7.8.9.10.11.12.done.
> Creating scrips...1.2.3.4.5.6.7.8.9.10.11.12.13.14.done.
> Creating predefined searches...[Wed Jul 18 19:26:12 2007] [err]:
> RT::System=HASH(0x9918c34) was created without a CurrentUser
> 1 (/var/local/rt364/lib/RT/Base.pm:94)
> [Wed Jul 18 19:26:12 2007] [err]: RT::Attribute=HASH(0x8ee2958) was
> created without a CurrentUser
> 1 (/var/local/rt364/lib/RT/Base.pm:94)
> [Wed Jul 18 19:26:12 2007] [err]: RT::Attribute=HASH(0x8ee2958) was
> created without a CurrentUser
> 1 (/var/local/rt364/lib/RT/Base.pm:94)
> [Wed Jul 18 19:26:12 2007] [err]: RT::Date=HASH(0x992fc30) was
> created without a CurrentUser
> 1 (/var/local/rt364/lib/RT/Base.pm:94)
> [Wed Jul 18 19:26:13 2007] [err]: RT::Attribute=HASH(0x8ee2958) was
> created without a CurrentUser
> 1 (/var/local/rt364/lib/RT/Base.pm:94)
> [Wed Jul 18 19:26:13 2007] [crit]: Can't call method "id" without a
> package or object reference at
> /var/local/rt342/local/lib/RT/Record_Local.pm line 298, <SCHEMA> line
> 463. (/var/local/rt364/lib/RT.pm:361)
> Can't call method "id" without a package or object reference at
> /var/local/rt342/local/lib/RT/Record_Local.pm line 298, <SCHEMA> line 463.
> make: *** [initialize-database] Error 255
>
>
>
> Stephen Turner
> Senior Programmer/Analyst - Client Support Services
> MIT Information Services and Technology (IS&T)
>
>
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-- 
Best regards, Ruslan.