[rt-users] Populating the User -> Preferences (LDAP related?)

[mailing list]

RT 3.6.3 running on Solaris 10.

How can I get RT to populate all the fields in the User-Preferences (Identity)
portion via LDAP?  or can I setup LDAP to ignore all other fields except for
username/password and fill out the User Preferences manually?  I've been to
http://wiki.bestpractical.com/view/LDAP and irc.perl.org and join #rt but no
resolution yet.  Thank you.

Below is from /var/adm/messages, not certain if anything in there helps.

Jul 24 11:50:36 net-3 RT: Trying LDAP authentication\n
Jul 24 11:50:36 net-3 RT: RT::User::IsLDAPPassword Found LDAP DN:
uid=mike,ou=people,dc=domain,dc=edu\n
Jul 24 11:50:36 net-3 RT: RT::User::IsLDAPPassword AUTH OK: mike
(uid=mike,ou=people,dc=domain,dc=edu) (/opt/rt3/lib/RT/User_Local.pm:227)\n
Jul 24 11:50:36 net-3 RT: RT::User::IsPassword auth method IsLDAPPassword
SUCCEEDED\n
Jul 24 11:50:36 net-3 RT: Successful login for mike from 192.168.1.5
(/opt/rt3/share/html/autohandler:256)\n
Jul 24 11:50:37 net-3 RT: RT::Date used date::parse to make 1970-01-01 21600\n

Jul 24 11:51:29 net-3 RT: RT::User::CanonicalizeEmailAddress : called with
"mike at domain.edu" by RT::User /opt/rt3/lib/RT/User_Overlay.pm 561\n
Jul 24 11:51:29 net-3 RT: RT::User::LookupExternalUserInfo called with baseDN
"ou=People,dc=domain,dc=edu" and filter "mail=mike at domain.edu" by RT::User
/opt/rt3/lib/RT/User_Local.pm 337\n
Jul 24 11:51:29 net-3 RT: RT::User::LookupExternalUserInfo :
ou=People,dc=domain,dc=edu mail=mike at domain.edu =>  EmailAddress: , Name: ,
RealName:  (/opt/rt3/lib/RT/User_Local.pm:568)\n
Jul 24 11:51:29 net-3 RT: RT::User::LookupExternalUserInfo called with baseDN
"ou=People,dc=domain,dc=edu" and filter "mailRoutingAddress=mike at domain.edu" by
RT::User /opt/rt3/lib/RT/User_Local.pm 337\n

Regards,

Mike


       
____________________________________________________________________________________
Choose the right car based on your needs.  Check out Yahoo! Autos new Car Finder tool.
http://autos.yahoo.com/carfinder/