[rt-users] Help with a query

Ruslan Zakirov ruz at bestpractical.com
Thu Jul 26 17:23:16 EDT 2007


we don't recommend using pure SQL within RT's DB to do any
manipulations, even for reports we suggest API, but anyway you should
ask more specific questions to get answer, for example "how to select
all watchers of a ticket with id X?" or something like that.

On 7/26/07, Christopher Moughan <cmoughan at bbinslv.com> wrote:
>
>
>
>
> Hey all,
>
> I apologize if this is the wrong forum for this, but is there anyone willing
> to share a query or two with me. I know absolutely nothing about MySQL
> queries. (I did how ever just order a book). I am looking for generic simple
> queries. Ticket ID, User, Subject, Time worked, Status. I have MySQL Query
> Builder can't seem to get the tables to join properly. My RT DB installation
> is default, no mods to tables or anything. ANY help is appreciated.
>
>
>
> Thanks
>
>
>
> Christopher Moughan
>
> System Administrator
>
> Brown & Brown Lehigh Valley
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-- 
Best regards, Ruslan.



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