[rt-users] RT not connecting to database?

John Oliver joliver at john-oliver.net
Mon Jul 30 19:58:23 EDT 2007


On Mon, Jul 23, 2007 at 01:25:23PM -0700, John Oliver wrote:
> When I hit my RT install in a browser, I get an Internet Server Error.
> The error_log says:
> 
> DBI connect('dbname=rt3;host=10.12.14.149','rt_user',...) failed: Can't
> connect to MySQL server on '10.12.14.149' (13) at
> /usr/lib/perl5/vendor_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106
> Connect Failed Can't connect to MySQL server on '10.12.14.149' (13)
>  at /usr/lib/perl5/vendor_perl/5.8.8/RT.pm line 205
> [Mon Jul 23 13:20:52 2007] [warn] (104)Connection reset by peer:
> mod_fcgid: read data from fastcgi server error.
> [Mon Jul 23 13:20:52 2007] [error] [client 192.168.2.231] Premature end
> of script headers: mason_handler.fcgi
> 
> But:
> 
> [root at rt3 ~]# mysqladmin -h 10.12.14.149 -u rt_user -p ping
> Enter password:
> mysqld is alive
> 
> The MySQL server is up, running, and available.

I'm still having this problem.

I have done zero customization.  I'm working with this "out of the box".
I cannot possibly be the only one who cannot get RT working.  If I could
get a solution, I'll happliy document it in the wiki.

-- 
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* John Oliver                             http://www.john-oliver.net/ *
*                                                                     *
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