[rt-users] Problems with rt-mailgate (postfix + ldap + aliases)

[Toni de la Fuente]

When I try to exec this command from my mail server:

# uname -a|rt-mailgate --queue 'My queue' --action comment --url
http://www.domain.com/tickets/

In RT server I can see (in /var/log/messages) this lines:

Jul 31 09:52:38 rainbow RT: Encode::Guess failed: ; fallback to
iso-8859-1 (/usr/lib/perl5/vendor_perl/5.8.8/RT/I18N.pm:415)
Jul 31 09:52:38 rainbow RT: Encode::Guess failed: ; fallback to
iso-8859-1 (/usr/lib/perl5/vendor_perl/5.8.8/RT/I18N.pm:415)
Jul 31 09:52:38 rainbow RT: Could not record email: Could not load a
valid user (/usr/share/rt3/html/REST/1.0/NoAuth/mail-gateway:73)

And if I try to send a mail I can see in my postfix logs this lines:

Jul 31 09:37:21 padme postfix/smtpd[14412]: 9F6FDB3402A:
client=unknown[12.12.12.12]
Jul 31 09:37:21 padme postfix/cleanup[14414]: 9F6FDB3402A:
message-id=<200707310737.l6V7bOTA008042 at mail.domain.com>
Jul 31 09:37:21 padme postfix/qmgr[14271]: 9F6FDB3402A:
from=<root at mail.domain.com>, size=877, nrcpt=1 (queue active)
Jul 31 09:37:22 padme postfix/smtp[14288]: 9F6FDB3402A:
to=<|/usr/bin/rt-mailgate --queue 'My queue' --action correspond --url
http://www.domain.com/tickets/@domain.com>,
orig_to=<soporte at domain.com>, relay=localhost[127.0.0.1], delay=1,
status=bounced (host localhost[127.0.0.1] said: 550 5.1.0
<|/usr/bin/rt-mailgate --queue 'My queue' --action correspond --url
http://www.domain.com/tickets/@domain.com>: Recipient address rejected:
User unknown in virtual mailbox table (in reply to end of DATA command))
Jul 31 09:37:22 padme postfix/qmgr[14271]: 9F6FDB3402A: removed

Note http://www.domain.com/tickets/@domain.com <-- postfix or aliases
add @domain.com 



El lun, 30-07-2007 a las 13:03 -0700, Robert Long escribió:
> Toni de la Fuente wrote:
> > File /etc/postfix/main.cf have this options related with aliases:
> > alias_maps = hash:/etc/aliases
> >   
> 
> put the entries in /etc/aliases then run 'newaliases' (or perhaps
> newaliases.postfix depending on your distribution)
> 
> .r'
> 
> 
-- 
Toni de la Fuente Diaz

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