[rt-users] questions on CC, and mass update + Develope Version Changelog?

Ruslan Zakirov ruz at bestpractical.com
Sun Jun 10 04:31:02 EDT 2007

On 6/9/07, sc2 at gmx.at <sc2 at gmx.at> wrote:
> Dear Users
> 2 Questions Problems
> a.) I have a script > Globus for all queues.
> >Bei Korrespondenz Benachrichtige die Klienten und CCs mit der Vorlage
> >Korrespondenz
> Should be on english something like
> at correspon, answer clients and ccs, with template coresponse.
> But when i answer to a user, only he gets the email, not the user i type in
> as CC in the CC field.
> any ideas?
on the reply page Cc and Bcc fields work only once and you should have
'Notify other recipients' scrip enabled.

> b.) Is there a way to Forward a Ticket (the content) complete via E-Mail to
> a user?
> thanks
In 3.7 latest.

> c.) Is there yet a changelog for the develope version 3.7.x i cant find it
> in package
no, not yet

> friendly regards
> richard
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Best regards, Ruslan.

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