[rt-users] AutoReply - no Template this time ?

Mariusz Stakowski StakowskiM at prokom.pl
Thu Jun 14 10:30:49 EDT 2007

                                Hello list,

                I'm trying to translate some templates into Polish. There 
was no problem with the template for resolved ticket. It works - no 
problem even with Polish characters. But I achieved a strange result with 
Autoreply template. Instead of having translated text corresponding to 
"Greetings ..." I receive a mail as attached below.

        Could you possibly help me to find the error I have commited ? 
Where to start looking for the source of the problem ? Maybe some scrip 
again ? 

Best regards


----- Przesłane przez Mariusz Stakowski/WROCŁAW/PROKOM/PL dnia 2007-06-14 
15:41 -----

"The default queue via RT" <rt at sosadm.prokom.pl>
2007-06-14 14:50
Odpowiedz do rt
        Do:     stakowskim at prokom.pl
        Temat:  [sosadm.prokom.pl #109] no template ?

Thu Jun 14 14:50:24 2007: Request 109 was acted upon.
Transaction: Ticket created by stakowskim
       Queue: General
     Subject: no template ?
       Owner: Nobody
  Requestors: stakowskim at prokom.pl
      Status: new
 Ticket <URL: http://sosadm.prokom.pl/Ticket/Display.html?id=109 >

                        There is no Autoreply Template - why ?


                        There is no Autoreply Template - why ? 

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