[rt-users] Problem with ExtractCustomFieldValues

Gene LeDuc gleduc at mail.sdsu.edu
Tue Jun 19 15:45:04 EDT 2007

Mathew, what is scrip 18 doing?

At 12:37 PM 6/19/2007, Mathew Snyder wrote:
>So far it hasn't posed a problem as it appears to be working but I was looking
>at the Apache error_log today and saw this:
>[Tue Jun 19 18:02:26 2007] [error]: Scrip Commit 18 died. - Can't call method
>"Content" on an undefined value at
>/usr/local/rt-3.6.1//lib/RT/Action/ExtractCustomFieldValues.pm line 47.
>   [/usr/local/rt-3.6.1/lib/RT/Action/ExtractCustomFieldValues.pm:47]
>   [/usr/local/rt-3.6.1/lib/RT/ScripAction_Overlay.pm:240]
>   [/usr/local/rt-3.6.1/lib/RT/Scrip_Overlay.pm:506]
>   [/usr/local/rt-3.6.1/lib/RT/Scrips_Overlay.pm:193]
>   [/usr/local/rt-3.6.1/lib/RT/Transaction_Overlay.pm:179]
>   [/usr/local/rt-3.6.1/lib/RT/Record.pm:1446]
>   [/usr/local/rt-3.6.1/lib/RT/Ticket_Overlay.pm:745]
>   [/usr/local/rt-3.6.1/share/html/index.html:86]
>   [/usr/local/rt-3.6.1/share/html/autohandler:279]
>Anyone know what's happening here?

Gene LeDuc, GSEC
Security Analyst
San Diego State University 

More information about the rt-users mailing list