[rt-users] Sending mails to admin when a new ticket is created

Nico De Ranter nico at sonycom.com
Thu Jun 21 03:08:02 EDT 2007


Is there a way to have RT send a e-mail whenever a new ticket is
available in a queue?  I tried adding our 'sysadmin' group to the CC
watchers list of the queue but that doesn't seem to do what I expected.


(running RT 3.6.1-4 on Debian Etch)

Nico De Ranter <nico at sonycom.com>

More information about the rt-users mailing list