[rt-users] Time Left

[Mathew Snyder]

Has anyone set up the Time Left field to auto-populate based on the Due Date?
I'm trying to figure out how to best go about this.

I'm thinking that I could updated it similar to how the priority gets escalated
every night when either the rt-crontool or rt-escalate runs.  However, it would
be nice to have it set up to update every hour if I displayed days - hours or
what have you.

If anyone could offer some thoughts if they've done it themselves I'd appreciate it.

Thanks
Mathew
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