[rt-users] Mandatory Subject Field

Jeff Stark JStark at sumtotalsystems.com
Tue Jun 26 14:21:57 EDT 2007


The code is in Ticket_Overlay.pm you should create Ticket_Local.pm and
update the "Create" sub routine.
 
 
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SumTotal Systems, Inc. (Nasdaq; SUMT)                       


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________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Matt
Gilstrap
Sent: Tuesday, June 26, 2007 2:02 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Mandatory Subject Field



Does anyone know how to make the Subject a mandatory field when creating
a ticket through the web interface?  It seems that people around here
forget to fill in some fields.

 

Matt

 

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