[rt-users] Mandatory Subject Field

Jeff Stark JStark at sumtotalsystems.com
Tue Jun 26 14:21:57 EDT 2007

The code is in Ticket_Overlay.pm you should create Ticket_Local.pm and
update the "Create" sub routine.
Jeff Stark, Sr Systems Administrator      
SumTotal Systems, Inc. (Nasdaq; SUMT)                       

OFFICE    +1 919 326 7548
MOBILE  +1 919 622 0418

EMAIL     jstark at sumtotalsystems.com

The contents of this communication are considered SumTotal Confidential,
and should not be shared with anyone outside of SumTotal, either
electronically or verbally, without the express permission of the


From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Matt
Sent: Tuesday, June 26, 2007 2:02 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Mandatory Subject Field

Does anyone know how to make the Subject a mandatory field when creating
a ticket through the web interface?  It seems that people around here
forget to fill in some fields.




-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070626/ef58d21f/attachment.htm>

More information about the rt-users mailing list