[rt-users] DB Growth

Jeff Stark JStark at sumtotalsystems.com
Fri Jun 29 18:05:35 EDT 2007

Thanks Forrest,

We found that there were a couple of tickets where (somehow) the
requestor had attached the same file (roughly 5MB) over 100 times.


- Stark

-----Original Message-----
From: Forrest Blount [mailto:forrest at itasoftware.com] 
Sent: Friday, June 29, 2007 4:40 PM
To: Jeff Stark
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] DB Growth

Check to see if a scrip is caught in a loop sending/adding attachments
to your tickets (and your db).


Jeff Stark wrote:
> Can anyone explain why we are seeing exponential growth in our 
> "Attachments" table?
> It appears to be related to emails sent by the system, but looking for

> more concise explanation.
> We only have approximately 5000 tickets yet our Attachments table (we 
> don't have actual attachments enabled) is growing significantly to
> Thanks,
> *-Stark*
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