[rt-users] Upgraded Perl and apache/mod_perl and now a few things are really slow ...

Jesse Vincent jesse at bestpractical.com
Thu Mar 1 20:21:20 EST 2007




On Thu, Mar 01, 2007 at 05:18:35PM -0800, Philip Kime wrote:
> RT 3.6.3.
>  
> I upgraded a server running apache/mod_perl to the latest stable
> versions, re-compiling them on a 64-bit RHEL4 box. I used the worker
> module for apache. I also re-compiled a 64-bit perl. Previously, the box
> was using 32-bit everything. Anyway, with the new setup, it all works
> except I get really slow repsonse times for loading the query-builder
> and the Reply page for tickets - about 90 seconds each. This makes me
> think it's related to the Owner drop-down. However, if I stop apache,
> put back the original Perl and original apache, both of those pages are
> fine and fast. So, it doesn't seem to be a DB problem?
>  
> I did re-compile and install all the RT required perl modules from
> scratch - perhaps a newer version of some module isn't working properly
> - anyone know of anything like this?

Compare the output from the "RT variables and module listing" page from
running RT with both perls?

>  
> Any ideas?
>  
> PK
>  
> --
> Philip Kime
> NOPS Systems Architect
> 310 401 0407
>  

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