[rt-users] init_connect='SET NAMES utf8' stops RT functioning

[DÁVID András]

Hi All,

I am trying to import and export data with phpMyAdmin. When I look into the 
database, I can see garbage instead of the accented characters - however on 
the RT WebUI everything is OK.
If I try the following in /etc/my.cnf:
default-character-set=utf8
character-set-server=utf8
default-collation=utf8_unicode_ci
Nothing happens.
But if I try: init_connect='SET NAMES utf8' then RT simply stops the normal 
functions, I cannot login normally, etc.

1. Basically I cannot figure out what it the character encoding used by RT 
default to store data in MySQL. (Export and Import functions are just 
providing garbage independently what Character set I am trying.)
2. Is it make sense to try to use utf8 everywhere, or it makes more 
headache?

Thanks in advance.

BR

A.