[rt-users] Cannot write to '/opt/rt3/var/log/rt.log'-Permission denied

[bijayant kumar]

Thanks for your attention Bob. I have given 777 to the whole RT directory, but not able to resolve this issue. But after lots og googling and searching in the archives list, it seems the "selinux" issue. In my server it is enabled. But i can not disable it, because there are lots of clients connected to this system. and we can not afford a single minute downtime. Therefore my question is has anybody installed the RT under SELINUX. If yes than please help me.

Bob Goldstein <bobg at uic.edu> wrote: 
Check privs on directories.

su to 'apache' and try to update that file by hand.  Presumably
you can't, so keep adjusting privs until you can.

Given that it runs fine on your gentoo, what are the differences
in privs?

  bobg

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>Hello to all,
>                 This is Bijayant. I have a very strange problem regarding RT.
> I am installing RT-3.6.1 from a tar file on CentOs. I have every required dep
>endencies for RT installed on my system. when i am trying to run RT on web i a
>m getting this error in my log :-
>
>[Sat Mar 17 07:18:43 2007] [error] [client 59.92.132.151] Cannot write to '/op
>t/rt3/var/log/rt.log': Permission denied at /usr/lib/perl5/site_perl/5.8.5/Log
>/Dispatch/File.pm line 86.\n
>
>I have checked permission of the /opt/rt3/var/rt.log , it is all set to apache
>:apache. I have already installed RT on gentoo-linux, and its running fine ove
>r there. But i am not able to understand this issue, why i am getting the abov
>e error. 
>
>So please please help me, my clients need this urgently. I will be very thankf
>ul to you all for the same.
>
>
>Bijayant Kumar
> Send instant messages to your online friends http://uk.messenger.yahoo.com 
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>Hello to all,
          &
>nbsp;      This is Bijayant. I have a very strange pr
>oblem regarding RT. I am installing RT-3.6.1 from a tar file on CentOs. I have
> every required dependencies for RT installed on my system. when i am trying t
>o run RT on web i am getting this error in my log :-

[Sat Mar 17 07:18:
>43 2007] [error] [client 59.92.132.151] Cannot write to '/opt/rt3/var/log/rt.l
>og': Permission denied at /usr/lib/perl5/site_perl/5.8.5/Log/Dispatch/File.pm 
>line 86.\n

I have checked permission of the /opt/rt3/var/rt.log , it is
> all set to apache:apache. I have already installed RT on gentoo-linux, and it
>s running fine over there. But i am not able to understand this issue, why i a
>m getting the above error. 

So please please help me, my clients need t
>his urgently. I will be very thankful to you all for the same.


Bija
>yant Kumar Send instant messages to your
> online friends http://uk.messenger.yahoo.com 
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Bijayant Kumar
 Send instant messages to your online friends http://uk.messenger.yahoo.com 
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