[rt-users] Ticket creation problem

[chaim rieger]

Don Beethe wrote:
>  Has anyone else seen the following in the rt.log:
> DBD::mysql::st execute failed: MySQL server has gone away at
> /usr/lib/perl5/site_perl/5.8.5/Apache/Session/Store/DBI.pm line 67,
> <DATA> line 225.
> (/usr/lib/perl5/site_perl/5.8.5/Apache/Session/Store/DBI.pm:67)
>
> Users are saying they are getting an email for a ticket, but when they
> try to click on the link, it says it can't find the ticket. When I look
> in the log, I see this. 
> Any ideas on what is going on? 
>
>   
ive seen it a few times, but not in the past year.
did your mysql shutdown and get restarted ?
do you connect via sock or username-passwd ?
it means that perl could not connect to your db, thats it. now the 
reason ....

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Chaim Rieger