[rt-users] Send bounces to ticket owner, not site owner

Kelly Jones kelly.terry.jones at gmail.com
Sun Mar 25 21:52:24 EDT 2007


Joe Miller takes a ticket and adds "jsmath at mycompany.com" (a typo) to
the requestor/cc field. Joe's reply then bounces, but the bounce comes
to me, the site admin, not to Joe.

How do I tweak RT to send the bounce to the ticket owner, not to me?

-- 
We're just a Bunch Of Regular Guys, a collective group that's trying
to understand and assimilate technology. We feel that resistance to
new ideas and technology is unwise and ultimately futile.



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