[rt-users] AD Authentication/Single Signon Issues

Sasha Gerrand sashag at austbrokers.com.au
Tue Mar 27 01:57:13 EDT 2007


The key items in the document you referred to relates to mod_ntlm: 
 
* Grab mod_ntlm for the relevant version of Apache you have (v1/v2) from
here : http://modntlm.jamiekerwick.co.uk/
* Check the mod_ntlm directives in your Apache configuration are
correct.
* Check that 'the URL of your RT apache vhost to either the "trusted
sites" or "intranet sites" zone of Internet Explorer'.
 
There may be an error in your configuration which is stopping the NTLM
calls being made correctly.
 
HTH

Regards,
Sasha 

Sasha Gerrand 
Web & Database Developer 
  
Austbrokers Holdings Limited 
Level 21, 111 Pacific Highway 
North Sydney NSW 2060 
PO Box 1813 North Sydney NSW 2060 
  
Ph:       02 9935 2230 
Mobile:  0431 895 718 
Email:   sashag at austbrokers.com.au 
Web:    http://www.austbrokers.com.au <http://www.austbrokers.com.au/>  
  
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________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Rob Shupe
Sent: Friday, 23 March 2007 8:51 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] AD Authentication/Single Signon Issues


I know this concept has been beaten to death, as I've dug through many
many posts today related to the issue in the archives. Unfortunately, I
can't find an answer to my specific question so here goes. I was able to
get Active Directory authentication to work through LDAP using the guide
at http://wiki.bestpractical.com/index.cgi?LDAP. I also have accounts
being auto-created for new users. The only thing that still doesn't seem
to happen is a single signon. I can type in a username and password and
it will authenticate against active directory just fine, I just can't
get it to go automatically if someone has already logged into their
workstation. No matter what, I always have to login at the login page. 

>From the guide I can't exactly tell if it's supposed to even do a single
signon, but I'd like to know if the possibility exists and how to go
about doing it. I know there is also this guide
http://blank.org/memory/output/rt-ad-sso.html but it seems to be older
(for Apache 1, older version of RT, etc.) and I've already implemented
the other solution, so I'm trying to make the other solution work but
still have single signon. 

Any suggestions would be appreciated. Thanks.

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