[rt-users] Error when custom field used

[Ruslan Zakirov]

First of all upgrade to 3.6.3.

On 3/22/07, Kanwar Ranbir Sandhu <m3freak at thesandhufamily.ca> wrote:
> Hello All,
>
> I've been getting the following errors when I update a ticket's basic
> attributes:
>
> User asked for an unknown update type for custom field Applications for
> RT::Ticket object #
> User asked for an unknown update type for custom field Linux
> Distribution for RT::Ticket object #
>
> After the "#" is the number of the ticket I'm working on at the time.
>
> I didn't used to get this error, and I don't recall doing anything that
> would produce it.
>
> I have noticed that when I choose an item from the list "Linux
> Distributions" and click "Save Changes", the choice doesn't stick the
> first time.  I have to go back and do it again in order to save the
> change.  Each time I see the errors.
>
> There's nothing in the rt, mysql, or apache logs that would indicate a
> problem (unless I'm just not seeing the error in the logs).
>
> Does anyone have any tips/recommendations on where I should look to
> resolve it?  Also, is the error something I should worry about?  That
> is, is the DB messed?
>
> Details:
>
> RT 3.6.0
> CentOS 4.4 x86
> FastCGI
> mysql-4.1.20-1.RHEL4.1
> mysql-server-4.1.20-1.RHEL4.1
>
> Thanks,
>
> Ranbir
> --
> Kanwar Ranbir Sandhu
> Linux 2.6.19-1.2911.6.5.fc6 i686 GNU/Linux
> 15:42:09 up 10 days, 9:00, 2 users, load average: 0.85, 0.53, 0.34
>
>
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-- 
Best regards, Ruslan.