[rt-users] Random error when clicking on "Home"

Wed Mar 28 17:08:19 EDT 2007

No, it's a draft of a real fix. You should apply it, clean mason
cache, restart server and test for a week to prove that it fixes
issue.
This error is well known, but we still don't know how to reproduce it,
so from time to time I make a new patch to fix it, this time I'm
pretty sure the patch works.

On 3/29/07, Philip Kime <pkime at shopzilla.com> wrote:
> This patch is in SVN?
>
> PK
>
> -----Original Message-----
> From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com]
> Sent: Wednesday, March 28, 2007 1:06 PM
> To: Philip Kime
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Random error when clicking on "Home"
>
> add the following line in the begining of <%init> block in
> html/authandler:
> { my $tmp = RT::Attribute->new( $RT::SystemUser ) }
>
> On 3/28/07, Philip Kime <pkime at shopzilla.com> wrote:
> >
> >
> >  We  see this on occasion, known  issue?
> >
> >
> >
> >
> > When clicking 'home' from the nav  bar:
> >
> >
> >
> >
> > error:
> >
> > RT::Attribute::Name        Unimplemented in RT::Attributes.
> (/usr/local/rt/lib/RT/Attributes_Overlay.pm line 80)
> >
> >
> > context:
> >
> >
> > ...
> >
> >
> >
> >
> > 492:
> >
> > else              {
> >
> >
> > 493:
> >
> > my ( $package,              $filename, $line );
> >
> >
> > 494:
> >
> > ( $package,              $filename, $line ) = caller;
> >
> >
> > 495:
> >
> >
> >
> >
> > 496:
> >
> > die              "$AUTOLOAD Unimplemented in $package. ($filename line
> $line)              \n";
> >
> >
> > 497:
> >
> > }
> >
> >
> > 498:
> >
> >
> >
> >
> > 499:
> >
> > }
> >
> >
> > 500:
> >
> >
> >
> >
> > ...
> >
> >
> >
> >
> >
> >
> > code        stack:
> >
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/DBIx/SearchBuilder/Record.pm:4
> > 96 /usr/local/rt/lib/RT/Attributes_Overlay.pm:80
> > /usr/local/rt/lib/RT/Attributes_Overlay.pm:72
> > /usr/local/rt/lib/RT/Attributes_Overlay.pm:87
> > /usr/local/rt/lib/RT/Attributes_Overlay.pm:118
> > /usr/local/rt/share/html/Elements/ShowSearch:83
> > /usr/local/rt/share/html/Elements/MyRT:97
> > /usr/local/rt/share/html/index.html:79
> > /usr/local/rt/share/html/autohandler:308
> >
> > raw  error
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > RT::Attribute::Name Unimplemented in RT::Attributes.
> > (/usr/local/rt/lib/RT/Attributes_Overlay.pm line 80)
> >
> >
> > Trace begun at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Exceptions.pm line
> > 129 HTML::Mason::Exceptions::rethrow_exception('RT::Attribute::Name
> > Unimplemented in RT::Attributes.
> > (/usr/local/rt/lib/RT/Attributes_Overlay.pm line 80) ^J') called at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/DBIx/SearchBuilder/Record.pm
> > line 496
> > DBIx::SearchBuilder::Record::AUTOLOAD('RT::Attribute=HASH(0xa2a3d0d4)'
> > ) called at /usr/local/rt/lib/RT/Attributes_Overlay.pm line 80
> > RT::Attributes::_BuildAccessTable('RT::Attributes=HASH(0xa426cafc)')
> > called at /usr/local/rt/lib/RT/Attributes_Overlay.pm line 72
> > RT::Attributes::_DoSearch('RT::Attributes=HASH(0xa426cafc)') called at
>
> > /usr/local/rt/lib/RT/Attributes_Overlay.pm line 87
> > RT::Attributes::_AttrHash('RT::Attributes=HASH(0xa426cafc)') called at
>
> > /usr/local/rt/lib/RT/Attributes_Overlay.pm line 118
> > RT::Attributes::Named('RT::Attributes=HASH(0xa426cafc)', 'Search - My
> > Tickets') called at /usr/local/rt/share/html/Elements/ShowSearch line
> > 83 HTML::Mason::Commands::__ANON__('Name', 'My Tickets', 'Override',
> > 'HASH(0xa2892b08)') called at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Component.pm line
> > 135
> > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x
> > 109bdb6c)', 'Name', 'My Tickets', 'Override', 'HASH(0xa2892b08)')
> > called at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Request.pm line
> > 1246 eval {...} at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Request.pm line
> > 1245 HTML::Mason::Request::comp(undef, undef, 'Name', 'My Tickets',
> > 'Override', 'HASH(0xa2892b08)') called at
> > /usr/local/rt/share/html/Elements/MyRT line 97
> > HTML::Mason::Commands::__ANON__('HASH(0xa399a874)') called at
> > /usr/local/rt/share/html/Elements/MyRT line 51
> > HTML::Mason::Commands::__ANON__ at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Component.pm line
> > 135
> > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x
> > c3dbad4)') called at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Request.pm line
> > 1251 eval {...} at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Request.pm line
> > 1245 HTML::Mason::Request::comp(undef, undef) called at
> > /usr/local/rt/share/html/index.html line 79
> > HTML::Mason::Commands::__ANON__ at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Component.pm line
> > 135
> > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x
> > 871d458)') called at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Request.pm line
> > 1251 eval {...} at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Request.pm line
> > 1245 HTML::Mason::Request::comp(undef, undef, undef) called at
> > /usr/local/rt/share/html/autohandler line 308
> > HTML::Mason::Commands::__ANON__ at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Component.pm line
> > 135
> > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x
> > b552dd4)') called at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Request.pm line
> > 1246 eval {...} at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Request.pm line
> > 1245 HTML::Mason::Request::comp(undef, undef, undef) called at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 459
>
> > eval {...} at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 459
>
> > eval {...} at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/Request.pm line 411
> > HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0
> > xa322c234)') called at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm
> > line 168
> > HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::Apach
> > eHandler=HASH(0xa322c234)') called at
> > /opt/ActivePerl-5.8/lib/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm
> > line 826
> > HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler
> > =HASH(0xb748670)', 'Apache2::RequestRec=SCALAR(0xa3ccc624)') called at
>
> > /usr/local/rt/bin/webmux.pl line 123 eval {...} at
> > /usr/local/rt/bin/webmux.pl line 123
> > RT::Mason::handler('Apache2::RequestRec=SCALAR(0xa3ccc624)') called at
>
> > -e line 0 eval {...} at -e line 0
> >
> >
> >
> > _______________________________________________
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> >
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> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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> >
>
>
>
> --
> Best regards, Ruslan.
>
>

-- 
Best regards, Ruslan.