[rt-users] group not found

[Alan Brault]

Alison:

That could be the case, though what looks like is happening is whatever
watcher you're assigning doesn't seem like they have a groupID at all
though that could just be a fluke given the ticket doesn't have a
requestor which is odd because RT shouldn't allow that to happen in the
first place as far as I know.

-- 
Regards,

Alan Brault
UNIX & Web Applications Developer
Hardware and Tools Corp

On Thu, 2007-03-29 at 17:34 +0100, Alison Downie wrote:
> A bit more information:
> 
> The ticket currently doesn't appear to have a Requestor at all. I think 
> this *might* have happened by someone trying to change the original 
> Requestor to someone else but by accident entering the details of a 
> non-existing account ?
> 
> Alison
> 
> On Wed, 28 Mar 2007, Alison Downie wrote:
> 
> >
> > When trying to add a watcher to a ticket, we are getting the following error:
> >
> > [Thu Mar 15 13:16:25 2007] [warning]: RT::Handle=HASH(0x9af33f8) couldn't 
> > execute the query 'SELECT main.* FROM GroupMembers main   WHERE 
> > ((main.GroupId = )) ' at 
> > /usr/lib/perl5/vendor_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 518
> >
> > DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x9af33f8)', 
> > 'SELECT main.* FROM GroupMembers main   WHERE ((main.GroupId =...') called at 
> > /usr/lib/perl5/vendor_perl/5.8.8/DBIx/SearchBuilder.pm line 231
> >
> > We are using rt 3.0.8 at the moment - to be upgraded shortly.
> >
> > Has anyone else seen this/know how to fix it ?
> >
> > Thanks,
> >
> > Alison
> >
> >
>