[rt-users] Custom Fields and Links

Mike Gibson micheal.gibson at gmail.com
Fri Mar 30 12:04:35 EDT 2007


Hey all,

I can't seem to find this in the documentation. What I want to do is
link to an external source. For example if I have a customer field
called id and it holds a single value. I want the user to be able to
click on this value and have it link to an external site.

For example

Custom Field

id -> 10001

If a user clicks on this I want it to link to

http://someothersite.com?id=10001

Can anyone point me to some documentation on this?

Mike



More information about the rt-users mailing list