[rt-users] All comments/replies to e-mail

Steve Finkelstein sf at stevefink.net
Tue May 1 16:06:34 EDT 2007


Hi all,

I set this up myself with a prior employer, but can't for the life of me
recall how I went about it. I used to have RT send ALL comments/replies
to my INBOX. This includes my own comments/replies. I do this because
it's easier for me to search through e-mail for resolved tickets than
through the query builder.

I thought it was default behavior with a particular script, but I
suppose not. I'm using RT 3.6.1.

Thanks!

- sf



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