[rt-users] Re: RT 4

[Ruslan Zakirov]

Shredder is in 3.7 branch

On 5/2/07, Jon Forrest <jlforrest at berkeley.edu> wrote:
> Jesse Vincent wrote:
> > If, for the sake of argument, Best Practical were to rewrite RT, what
> > would you want to see in the new product?
>
> A "native mode" ticket deletion function. I know that Ruslan wrote
> a ticket remover but my understanding is that RT was designed
> assuming that tickets wouldn't be deleted. In these days of
> massive spam, I don't think that's a reasonable assumption.
>
>   --
> Jon Forrest
> Unix Computing Support
> College of Chemistry
> 173 Tan Hall
> University of California Berkeley
> Berkeley, CA
> 94720-1460
> 510-643-1032
> jlforrest at berkeley.edu
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>


-- 
Best regards, Ruslan.