[rt-users] Reminders in 3.6?

[Andrew Redman]

Mike -

The query that finds reminders is located near the end of 
rt3/share/html/Elements/MyReminders. You can copy that to 
rt3/local/html/Elements and modify it, and I assume that with a little 
bit of creative query writing you could get what you want.

Hope that helps,
 - Andrew Redman

Mike Dent wrote:
> Hi,
> I've just upgraded to 3.6.3 from 3.4.1. I notice the new reminders 
> feature.
>
> How is this supposed to work or be used?
>
> I tried setting a reminder for 6 months to remind me to call a
> customer. This then appears on the "RT at a glance" page. I assume if
> I add 20 more reminders for several
> months down the line then each of these will appear on this screen.
>
> Is it possible to have them appear on the front screen only a day, or
> a predefined time before the reminder date?
>
> Thanks
> Mike
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