[rt-users] Can I abort a ticket creation?
Gene LeDuc
gleduc at mail.sdsu.edu
Thu May 10 14:35:41 EDT 2007
Hi All,
I'd like to be able to stop a ticket from being created if a specific
Received: header is not present on the incoming mail.
In the normal course of action, an e-mail is received from our web server
and the ticket creation process begins (lots of scrips get run, e-mails
generated, etc.). Now that the system is working the way I want, I'd like
to tighten security a little by checking to make sure that the incoming
mail originated with our web server (apache at localhost). I know how to
check for this in the headers, but how do I stop the ticket creation
process once it's begun?
Thanks,
Gene
--
Gene LeDuc, GSEC
Security Analyst
San Diego State University
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