[rt-users] Can I abort a ticket creation?

[Gene LeDuc]

Hi All,

I'd like to be able to stop a ticket from being created if a specific 
Received: header is not present on the incoming mail.

In the normal course of action, an e-mail is received from our web server 
and the ticket creation process begins (lots of scrips get run, e-mails 
generated, etc.).  Now that the system is working the way I want, I'd like 
to tighten security a little by checking to make sure that the incoming 
mail originated with our web server (apache at localhost).  I know how to 
check for this in the headers, but how do I stop the ticket creation 
process once it's begun?

Thanks,
Gene



-- 
Gene LeDuc, GSEC
Security Analyst
San Diego State University