[rt-users] Updating custom field values *before* messages are sent to the watchers

Jim Nightshade jim at hepe.com
Fri May 11 12:38:00 EDT 2007


I followed
http://wiki.bestpractical.com/index.cgi?EditCustomFieldsOnUpdate on
how to add the custom fields to the update page.  One problem I
encountered is that the custom fields are updated *after* the mail
messages have been sent to the watchers.  I'd like to get the updated
custom field values in the Resolved template.  Any idea how to solve
this problem?




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