FW: Re: [rt-users] disappearing queues

[Steve Ao]

Yes. Using the 3.6 branch alleviated the problem of the disappearing queues.

-----Original Message-----
From: compbio at inbox.com
Sent: Fri, 23 Mar 2007 10:52:47 -0800
To: theillien at yahoo.com
Subject: Re: [rt-users] disappearing queues

I'll try it out and let you know.

> -----Original Message-----
> From: theillien at yahoo.com
> Sent: Fri, 23 Mar 2007 13:09:59 -0400
> To: compbio at inbox.com
> Subject: Re: [rt-users] disappearing queues
> 
> Instead of using 3.5.7 you should upgrade to the 3.6 branch.  The 3.5
> branch is the development branch for 3.6.  Many bugs have been fixed and
> it is the official, stable release.
> 
> Mathew
> 
> Steve Ao wrote:
>> Using RT 3.5.7. on FC5. Nothing reported missing on make test.
>> 
>> Installed and in "production".  However, a problem has arisen.
>> For a new project, I created a group and added existing privileged
>> users.  I created a 2 Queues for the project and assigned that Group:
>> 
>> CommentOnTicket, CreateTicket, ModifyTicket, OwnTicket,
>> ReplyToTicket, SeeQueue, ShowTicket, ShowTicketComments,
>> StealTicket, TakeTicket
>> 
>> on those Queues.  When any one of those users logs into RT, the
>> Queues do not appear simultaneously, if at all, in the "Quick Ticket
>> Creation"
>> or "New Ticket"(upper right) drop downs. It is almost a different set
>> of the 2, whenever the page is refreshed. Logging out and logging
>> back in again makes no difference. What to do?
>> 
>> TIA
>> 
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