[rt-users] Desperately ned Oracle help

[Justin Brodley]

Sal- It has to do with Apache and your CGI handler not knowing the
oracle parameters. We use Fast CGI on Redhat connecting to a remote
Oracle servers.  I had to add the following lines to my httpd.conf file:

 

# RT STUFF FOR APACHE

SetEnv LD_LIBRARY_PATH /u01/app/oracle/product/10.2.0/client_1/lib

SetEnv ORACLE_HOME /u01/app/oracle/product/10.2.0/client_1

SetEnv ORACLE_SID rt

SetEnv TWO_TASK rt

(change above variables to your implementation)

 

In Httpd conf I also had to change the initialization string for
Fastcgi, this is the line in my config.

 

FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120
-processes 4 -initial-env
LD_LIBRARY_PATH=/u01/app/oracle/product/10.2.0/client_1/lib -initial-env
ORACLE_HOME=/u01/app/oracle/product/10.2.0/client1 -initial-env
ORACLE_SID=rt -initial-env TWO_TASK=rt

 

Some of this might be a bit excessive but I was trying everything and
spent a ton of time on the fastcgi and apache websites trying to figure
this out. Once this was all completed I was successful in getting DBI
Searchbuilder working. This took about a 12 hours of research and trial
and error on my part, and I've meant to go back and put this information
in the wiki but haven't had a chance. 

 

 Justin Brodley

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of
Baytalskiy, Sal
Sent: Wednesday, May 16, 2007 9:49 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Desperately ned Oracle help

 

Hey everyone!

As ive already mentioned - i'm being forced to use Oracle for my RT
3.6.3 instance.

Well, today i finally got an Oracle 10g instance up and loaded the
schema.Oracle file into it.

Did the ./configure for RT(./configure --prefix=/usr/local/rt3_ora
--with-db-type=Oracle --with-db-host=clorad1.example.com
--with-db-port=1521 --with-db-rt-host=localhost --with-db-dba=rtusr
--with-db-database=clorad1 --with-db-rt-user=rtusr
--with-db-rt-pass=***** )

 

Everything was ok.

 

While doing make initialize-database i got this error: Unable to load
DBIx::SearchBuilder database handle for 'Oracle'.

 

Realized that i don't have DBD::Oracle installed, so i downloaded that
from CPAN and installed that.

There were errors during the install and i found a workaround to delete
-xarch=v9 from the Makefile. After that install finished.

 

Then i followed the Wiki and commented out the insert_schema() method
call.

 

But i'm still getting errors trying to init the DB.

 

 

Test suggested by the Wiki (TWO_TASK=FOO perl -MDBI -le
'DBI->connect("DBI:Oracle:", "rt3", "rt3")') seems to be successful. Or
at least it doesn't give any errors.

 

This is the error i get while doing make initialize-database :

 

DSN component 'CLORAD1' is not in 'name=value' format at
/usr/perl5/site_perl/5.8.4/sun4-solaris-64int/DBI.pm line 627
DBI connect('CLORAD1;port=1521','rtusr',...) failed: Can't connect using
this syntax without specifying a HOST and one of SID INSTANCE_NAME
SERVER SERVICE_NAME at //usr/local/rt3_ora/sbin/rt-setup-database line
103
Failed to connect to dbi:Oracle:CLORAD1;port=1521 as rtusr: Can't
connect using this syntax without specifying a HOST and one of SID
INSTANCE_NAME SERVER SERVICE_NAME at
//usr/local/rt3_ora/sbin/rt-setup-database line 103, <STDIN> line 1.
make: *** [initialize-database] Error 255

 

 

PLEASE HELP !!!

 

Thanks in advance,

Sal.

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