[rt-users] RT 4

[Baytalskiy, Sal]

Whoa, take it easy...
All I'm saying, and this is coming from personal experience trying to bring
RT into my workplace, it is very difficult to introduce this type of
software (no matter how good it is) into a huge company.
When our security group hears about Perl or sendmail or MySQL - you can
pretty much kiss your software goodbye.

Now, the reason I took Java as an example is because while it is (almost)
open source - it is also installed on every UNIX box.
There's no reason to have GCC and other supporting software in order to
install the software you want.

Also, with Java 1.5 - there's an ability to have embedded DB.

It may very well be a VM image. I've playing with a monitoring solution
called Zenoss which gives you a VM image that you can fire up in 20 minutes
and have a complete working solution.

In any event, in my company it is VERY difficult to bring RT in through the
official channels precisely because of the install process.

Sal.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Bob Goldstein
Sent: Friday, May 18, 2007 9:57 AM
To: RT Users
Subject: Re: [rt-users] RT 4 

>Using Nagios as an example.
>Its written also in Perl, but there's a Java port which basically 
>eliminates the installation completely.
>Download a bunch JARs and fire up Java.
>If there was a port of RT in Java - this would do wonders for the 
>adoption rate.
>Many big corporation don't allow open source stuff and Perl-based 
>software in particular...

That makes my head spin!

Are you saying the installation is a turnoff, regardless of language?
If so, there are alternatives to java, such as a VM image.
Or, like WebGUI (a CMS I'm playing with), you can download a full runtime,
including apache, mysql, and perl itself, so there isn't the usuall
"installation".

Are you saying it must be java, just because of "policy"?
That the shop knows java, doesn't know perl, and won't install anything but
java?  

Are you saying bigcos don't like things writting in perl because perl is
open source?  Even if the app is not open?
Even though RT is open in the way I care about, it is closed in the sense
that changes in the official distribution are
vetted by a company.   Besides, what now that java is being open-sourced?

I'm not that familiar with nagios.  Do the jars include a database and web
server?  Also, how do they ensure that the perl and java versions actually
work the same?

  bobg
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