[rt-users] Trouble with notification scrip

[Stephen Turner]

Kenn,

The following code might do what you need - it's taken from a similar 
scrip we use.

Steve



my $trans = $self->TransactionObj;

if ($trans->Type eq 'CustomField') {
     my $cf = new RT::CustomField($RT::SystemUser);
     $cf->LoadByName(Queue => $self->TicketObj->QueueObj->id,
                     Name => "Approval-Status");
     return 0 unless $cf->id;
     if ($trans->Field == $cf->id && $trans->NewValue
         && $trans->NewValue eq "Reviewing Request" ) {
         return 1;
     }
}

return 0;