[rt-users] RT 4

Baytalskiy, Sal Sal.Baytalskiy at AIG.com
Fri May 18 20:37:45 EDT 2007


I wish you were right... 

-----Original Message-----
From: Matthew Keller [mailto:kellermg at potsdam.edu] 
Sent: Friday, May 18, 2007 8:36 PM
To: Baytalskiy, Sal
Cc: Mathew Snyder; Jesse Vincent; RT Users
Subject: RE: [rt-users] RT 4

Please don't translate YOUR company/woes to "many big corporation".
That's completely ridiculous.

On Fri, 2007-05-18 at 02:25 -0400, Baytalskiy, Sal wrote:
> Using Nagios as an example.
> Its written also in Perl, but there's a Java port which basically 
> eliminates the installation completely.
> Download a bunch JARs and fire up Java.
> If there was a port of RT in Java - this would do wonders for the 
> adoption rate.
> Many big corporation don't allow open source stuff and Perl-based 
> software in particular...
>  
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Mathew 
> Snyder
> Sent: Friday, May 18, 2007 2:20 AM
> To: Jesse Vincent
> Cc: RT Users
> Subject: Re: [rt-users] RT 4
> 
> The ability to customize the colors easily from the Configuration menu.
> 
> Mathew
> Keep up with me and what I'm up to: http://theillien.blogspot.com
> 
> 
> Jesse Vincent wrote:
> > If, for the sake of argument, Best Practical were to rewrite RT, 
> > what would you want to see in the new product?
> > 
> > Think big.
> > 
> > Jesse
> > 
> > 
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> 
> Community help: http://wiki.bestpractical.com Commercial support: 
> sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com



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