[rt-users] New emails only going to the General Queue
Kenneth Crocker
KFCrocker at lbl.gov
Wed May 23 12:59:11 EDT 2007
Stephan,
If you changed the aliases in any way (like make the first letter a
capitol or something like that), then that could cause it.
Kenn
LBNL
Stephen Turner wrote:
> At Wednesday 5/23/2007 10:32 AM, Richard Solid wrote:
>> Need help!
>>
>> When sending an email to <mailto:rt at rt.domain.tld>rt at rt.domain.tld the
>> message goes to the General queue like its suppose to.
>>
>> When sending an email to <mailto:bugs at rt.domain.tld>bugs at rt.domain.tld
>> the message goes to the General queue and its suppose to go to the
>> Bugs queue.
>>
>>
>> rt: "|/usr/bin/rt-mailgate --queue General --action correspond --url
>> <http://rt.domain.tld>http://rt.domain.tld "
>>
>> bugs: "|/usr/bin/rt-mailgate --queue Bugs --action correspond --url
>> <http://rt.domain.tld>http://rt.domain.tld"
>>
>> Where exactly I can make the change to avoid this?
>>
>> Thanks
>
> Richard,
>
> Did you previously have bugs feeding into General? Did you run
> newaliases to update the mail config?
>
> Steve
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy
> a copy at http://rtbook.bestpractical.com
>
More information about the rt-users
mailing list