[rt-users] New emails only going to the General Queue

Kenneth Crocker KFCrocker at lbl.gov
Wed May 23 12:59:11 EDT 2007


Stephan,


	If you changed the aliases in any way (like make the first letter a 
capitol or something like that), then that could cause it.

Kenn
LBNL

Stephen Turner wrote:
> At Wednesday 5/23/2007 10:32 AM, Richard Solid wrote:
>> Need help!
>>
>> When sending an email to <mailto:rt at rt.domain.tld>rt at rt.domain.tld the 
>> message goes to the General queue like its suppose to.
>>
>> When sending an email to <mailto:bugs at rt.domain.tld>bugs at rt.domain.tld 
>> the message goes to the General queue and its suppose to go to the 
>> Bugs queue.
>>
>>
>> rt: "|/usr/bin/rt-mailgate --queue General  --action correspond --url 
>> <http://rt.domain.tld>http://rt.domain.tld "
>>
>> bugs: "|/usr/bin/rt-mailgate --queue Bugs --action correspond --url 
>> <http://rt.domain.tld>http://rt.domain.tld"
>>
>> Where exactly I can make the change to avoid this?
>>
>> Thanks
> 
> Richard,
> 
> Did you previously have bugs feeding into General? Did you run 
> newaliases to update the mail config?
> 
> Steve
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