[rt-users] rt and ldap stopped working yesterday ?

Elaine . cmap_sec at yahoo.co.uk
Thu May 24 08:16:38 EDT 2007


hi
I'm running rt 3.6.3 on fedora core 6 with the LDAP
overlay from here
http://wiki.bestpractical.com/index.cgi?LDAP

It worked till yesterday at 2pm then stopped. 2 things
happened yesterday - windows update kb927891 to the
active dir server it binds with and yum installed
updates.

Now i had an older box lying about that hadn't got the
yum updates and it still fails.

I rolled back the update on the windows server and it
still fails.

The log shows 2 things that may be related -

[Thu May 24 12:13:25 2007] [info]: Using LDAP External
Authentication
(/usr/local/rt3/local/lib/RT/User_Local.pm:101)
[Thu May 24 12:13:25 2007] [critical]: LDAPAuth:
Cannot connect to LDAP
(/usr/local/rt3/local/lib/RT/User_Local.pm:107)
[Thu May 24 12:15:02 2007] [critical]:
LookupExternalUserInfo: Cannot connect to LDAP
(/usr/local/rt3/local/lib/RT/EmailParser_Local.pm:50)

and before that -
[Wed May 23 15:02:22 2007] [warning]: Encode::Guess
failed: ; fallback to iso-8859-1
(/usr/local/rt3/lib/RT/I18N.pm:414)

I've also tried reinstalling that Encode::Guess module
and Net::LDAP but it all still fails...
anyone any ideas ? thanks
Elaine


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