[rt-users] ExtractCustomField Regexp Help Needed
twilson at buffalo.k12.mn.us
Thu Nov 1 09:20:01 EDT 2007
>>> On Wed, Oct 31, 2007 at 8:47 PM, in message
<E9111BE9-3508-4D51-83BF-D4B32EDD3DDC at mepad.net>, Darren Ellis
<darren at mepad.net> wrote:
> I am using ExtractCustomField to try to populate some custom fields by
> scanning for values in the body of the incoming message. My regexp
> needs to match a starting string and then grab everything to the end
> of the line. I have the regexp working with egrep in the bash shell,
> but my custom fields aren't being populated.
I believe that the ExtractCustomField code is only able to inspect the email headers to look for matches. I don't think it can look in the message body.
Tim Wilson, Director of Technology
214 1st Ave NE Buffalo, MN 55313
ph: 763.682.8740 fax: 763.682.8743 http://www.buffalo.k12.mn.us
More information about the rt-users