[rt-users] ExtractCustomField Regexp Help Needed

Tim Wilson twilson at buffalo.k12.mn.us
Thu Nov 1 09:20:01 EDT 2007

>>> On Wed, Oct 31, 2007 at  8:47 PM, in message
<E9111BE9-3508-4D51-83BF-D4B32EDD3DDC at mepad.net>, Darren Ellis
<darren at mepad.net> wrote: 

> I am using ExtractCustomField to try to populate some custom fields by  
> scanning for values in the body of the incoming message.  My regexp  
> needs to match a starting string and then grab everything to the end  
> of the line.  I have the regexp working with egrep in the bash shell,  
> but my custom fields aren't being populated.


I believe that the ExtractCustomField code is only able to inspect the email headers to look for matches. I don't think it can look in the message body.


Tim Wilson, Director of Technology
Buffalo-Hanover-Montrose Schools
214 1st Ave NE   Buffalo, MN  55313
ph: 763.682.8740  fax: 763.682.8743  http://www.buffalo.k12.mn.us

More information about the rt-users mailing list