[rt-users] RTFM 2.2.1 upgrade issue

Kevin Falcone falcone at bestpractical.com
Thu Nov 1 09:47:35 EDT 2007


On Nov 1, 2007, at 9:22 AM, Drew Barnes wrote:

> I found that I had to upgrade to 2.1 and run the associated scripts
> first, then upgrade again to 2.2.1.

You need to run migrate-2.0-to-2.1 and then do the various schema/acl/ 
content
upgrades in etc/upgrade.  You should be able to do this from a 2.2.x  
tarball.

I'm updating the upgrade instructions to get ready for 2.2.2 so I'm  
interested
in seeing what you need to do to get safely upgraded.

-kevin

> Roy McMorran wrote:
>> Hello all,
>> I'm attempting an upgrade of RT & RTFM on my test server.  The RT
>> upgrade (from 3.4.4 to 3.6.5) went fine.  The upgrade of RTFM, not so
>> good.
>> I'm going from 2.0.4 to 2.2.1.  I've followed the instructions in the
>> README, and all the upgrade scripts ran without any errors or
>> warnings.  However, after the upgrade process (& clearing Mason  
>> dirs &
>> restarting httpd of course) I can't see the articles contents any
>> more.  They are still there on the Overview page, just empty of
>> content on the Article page.
>>
>> No errors in the Apache logs. In rt.log only:
>> [Wed Oct 31 20:54:37 2007] [debug]: RT::FM::ArticleCollection Limit
>> called :QUOTEVALUE 0 VALUE LastUpdated FIELD Created OPERATOR !=
>> (/usr/local/rt3/lib/RT/FM/ArticleCollection_Overlay.pm:78)
>> not sure if it's relevant?
>>
>> I'm still troubleshooting, but I wonder if anyone else might know
>> where I went wrong?
>>
>> Thanks,
>> Roy
>>
>> PS: Solaris 10, Perl 5.8.8, Apache 2.2.6, mod_perl 2.0.3, MySQL  
>> 5.0.45
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